Frequently Asked
Questions

XDAS Technology is a registered IT enterprise engaged in information technology consultancy, cloud and storage solutions, software development, system software, management software, and web application development. We specialize in providing innovative technology solutions for businesses and institutions across multiple sectors.

XDAS Technology is headquartered in Kashipur, Uttarakhand, India. We serve clients globally and have the capability to work with businesses anywhere in the world through remote collaboration and communication tools.

XDAS Technology has been delivering technology solutions for over 5 years. During this time, we have successfully completed 200+ projects and served 150+ happy clients across various industries.

We serve a wide range of industries including education, healthcare, hospitality, retail, e-commerce, finance, manufacturing, logistics, and real estate. Our solutions are customized to meet the specific needs of each industry.

We work with businesses of all sizes - from early-stage startups to established enterprises. We understand that each business has unique needs and budgets, and we offer flexible engagement models to accommodate different requirements.

We offer comprehensive technology services including: Mobile App Development (iOS & Android), Website Development, Custom Software Development, IT Consultancy, System Design & Architecture, Cloud Solutions, and Technical Hiring Support. We also have our own products like ACMS, DishDash, and various management systems.

Yes, we develop apps for both iOS and Android platforms. We can build native apps using Swift/Kotlin or cross-platform apps using React Native or Flutter, depending on your requirements, budget, and timeline.

Absolutely! We offer application modernization services including UI/UX redesign, performance optimization, feature enhancements, and complete rebuilds. We can also migrate legacy systems to modern technologies while preserving your business logic and data.

Yes, UI/UX design is an integral part of our development process. We have experienced designers who create intuitive, user-friendly interfaces. We can also provide standalone design services if you need designs for in-house development.

Yes, we have extensive experience integrating with various third-party services including payment gateways (Razorpay, Stripe, PayPal), social media platforms, CRM systems, ERPs, analytics tools, and many other APIs. We can also build custom APIs for your specific needs.

Yes, we provide end-to-end cloud solutions including architecture design, deployment, and management on AWS, Google Cloud, Azure, and other platforms. We can help you choose the right cloud strategy and optimize costs.

We have developed several proprietary products including: ACMS (Advanced Coaching Management System) for educational institutions, DishDash for restaurant operations, CRM & CMS solutions, MediCare Pro for hospitals, and StayEase for hotels. These are ready-to-deploy solutions that can be customized to your needs.

We follow an Agile/Scrum methodology with 2-week sprints. The process includes: 1) Discovery & Planning - understanding requirements, 2) Design - UI/UX and architecture, 3) Development - iterative coding with regular demos, 4) Testing - comprehensive QA, 5) Deployment - launch and go-live, 6) Support - ongoing maintenance. You'll have full visibility throughout the project.

Timeline varies based on project complexity. A simple website or landing page: 2-4 weeks. A mobile app with basic features: 2-3 months. A complex web application or enterprise software: 4-8 months. Custom enterprise systems: 6-12+ months. We provide detailed timelines after understanding your requirements.

We believe in transparent communication. You'll have access to: a dedicated project manager, regular status updates (weekly or bi-weekly), sprint demos, project management tools (Jira/Trello), direct communication channels (Slack/Teams), and scheduled calls as needed. We adapt to your preferred communication style.

Absolutely! Client involvement is crucial for project success. You'll be involved in requirement discussions, design reviews, sprint demos, user acceptance testing, and feedback sessions. We value your input and ensure the final product meets your expectations.

Yes, we provide comprehensive documentation including: requirement specifications, design documents, technical architecture, API documentation, user manuals, deployment guides, and handover documentation. This ensures smooth knowledge transfer and future maintenance.

Yes, our Agile methodology accommodates changes. Minor changes within sprint scope are handled seamlessly. For larger changes, we assess the impact on timeline and budget, discuss with you, and incorporate them into future sprints. We aim to be flexible while maintaining project momentum.

We offer flexible pricing models: 1) Fixed Price - for well-defined projects with clear scope, 2) Time & Material - for projects with evolving requirements, 3) Dedicated Team - monthly retainer for ongoing work, 4) Milestone-based - payments tied to deliverables. We'll recommend the best model based on your project.

Costs vary significantly based on complexity, features, and platforms. A basic website: ₹50,000 - ₹2,00,000. A mobile app: ₹2,00,000 - ₹15,00,000+. Custom software: ₹5,00,000 - ₹50,00,000+. We provide detailed quotes after understanding your requirements. Contact us for a free consultation and estimate.

Yes, we typically require an initial payment to begin work. For fixed-price projects, we usually follow: 30-40% upfront, 30-40% at midpoint milestone, and 20-30% upon completion. For time & material or retainer models, we invoice monthly with payment terms discussed upfront.

We accept various payment methods including bank transfers (NEFT/RTGS/IMPS), UPI payments, credit/debit cards, PayPal for international clients, and cheques for larger amounts. We provide proper invoices and documentation for all transactions.

No, we believe in transparent pricing. Our quotes include all development costs. However, some external costs may apply separately such as: third-party API subscriptions, app store fees ($99/year for Apple, $25 one-time for Google), hosting costs, domain registration, and SSL certificates. We clearly communicate all potential costs upfront.

Yes, we understand budget constraints for startups. We offer flexible payment terms, MVP-focused development to reduce initial costs, and special pricing for early-stage startups. Contact us to discuss your situation - we're happy to find a solution that works for you.

Yes, we offer comprehensive post-delivery support. All projects include a warranty period (typically 1-3 months) for bug fixes. We also offer ongoing support and maintenance packages that include technical support, bug fixes, security updates, minor enhancements, and performance monitoring.

Our maintenance packages typically include: 24/7 technical support, bug fixes and issue resolution, security updates and patches, server monitoring and management, database maintenance, regular backups, performance optimization, minor feature updates, and monthly health reports. We offer different tiers based on your needs.

Response times depend on issue severity and support tier. Critical issues (system down): 1-4 hours. High priority (major feature broken): 4-8 hours. Medium priority (minor issues): 24 hours. Low priority (questions/enhancements): 48-72 hours. Premium support plans offer faster response times.

Yes, we can take over maintenance and support for existing applications built by other teams. We start with a code audit and documentation review, then provide ongoing maintenance. This includes bug fixes, updates, enhancements, and technical support.

Yes, we provide comprehensive training as part of project delivery. This includes user training for operating the software, admin training for system management, technical training for your IT team, and documentation and video tutorials. Additional training sessions can be arranged as needed.

We work with a wide range of modern technologies including: Frontend (React, Next.js, Vue.js, Angular), Mobile (React Native, Flutter, Swift, Kotlin), Backend (Node.js, Python, Java, .NET, Go), Databases (PostgreSQL, MongoDB, MySQL, Redis), Cloud (AWS, Google Cloud, Azure), and DevOps (Docker, Kubernetes, Jenkins, CI/CD).

Security is built into every stage of our development. We implement: secure coding practices, data encryption (at rest and in transit), secure authentication (OAuth, JWT, MFA), role-based access control, regular security audits, penetration testing, OWASP compliance, and secure deployment practices. We can also help with compliance requirements like GDPR, HIPAA, and PCI-DSS.

Yes, for custom development projects, you receive complete ownership of the source code upon project completion and final payment. We provide full source code, documentation, and all necessary credentials. You're free to use, modify, or transfer the code as you see fit.

We take data privacy seriously. All engagements are covered by NDAs. We follow strict data protection protocols, limit access to sensitive information on a need-to-know basis, use secure development environments, and comply with data protection regulations. Our team is trained on data privacy best practices.

Yes, we're flexible and can work with your existing technology stack. Our team has experience with various technologies and can adapt to your requirements. If we recommend changes to your tech stack, we'll explain the benefits and help you make an informed decision.

Absolutely! We follow industry best practices including: clean code principles, design patterns, code documentation, version control (Git), code reviews, automated testing, CI/CD pipelines, and regular refactoring. Our code is maintainable, scalable, and follows consistent standards.

We design systems with scalability in mind from the start. This includes: microservices architecture where appropriate, horizontal scaling capabilities, database optimization and sharding strategies, caching mechanisms, CDN integration, load balancing, and cloud auto-scaling. We ensure your application can handle growth.